Privacy policy

Emergency HVAC of Northwest DC answers calls 24 hours a day. To help you quickly, we keep a small amount of information about each request: your name, phone number, service address and the problem you describe.

We use it to call you back, confirm the visit and route a technician to your home or building.
Calls to our number may be recorded to confirm addresses and improve service.
We never sell your personal information.
Booking form submissions are delivered to us by a third-party form service.
You may ask us at any time to correct or erase your information.

Updated: November 9, 2026

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